Frequently Asked Questions

Choose your piece and size, then click "Buy Now" to check out right away, or "Add to Cart" to combine several pieces in one order. Payment is taken securely by Stripe.

Yes. Add each piece to your cart, review sizes and quantities on the cart page, then check out once for the whole order.

All major credit and debit cards through Stripe, including Apple Pay and Google Pay where available. We never see or store your card details.

No. Applicable sales tax is calculated at checkout based on your shipping or billing address. All prices are in US Dollars.

Custom sizes, bespoke finishes and some large pieces are sold by quote because the price depends on size, stone and carving detail. Use "Request Pricing" and we will reply with a quote.

Our current estimated delivery is the third week of December 2026. Pieces are handcrafted in Rajasthan, India and shipped to our Bay Area location first, so international shipping and customs can affect timing. We will tell you about any significant delay.

For a limited time, parcel-size pieces ship free within the contiguous United States. Shipping to Alaska and Hawaii is quoted separately.

Pieces over about 150 lb packed ship by freight. Shipping shows as $0 at checkout; after your order we email a freight quote that includes insurance and residential liftgate delivery. Freight is charged separately and only with your approval. Crating is included.

Yes — choose "Local Pickup" at checkout for free pickup in Fremont, Bay Area. We will contact you within 48 hours to arrange a time.

You can return eligible items within 30 days of delivery or pickup for a refund of the purchase price. Items must be unused, undamaged and in their original packaging. Custom sizes, custom finishes and quoted pieces are final sale.

No. Original shipping and freight charges are non-refundable, and return shipping is the customer’s responsibility. Returns of freight-shipped pieces must be approved in advance so we can arrange a return pickup.

Contact us within 48 hours of delivery with photographs of the piece and its packaging, and we will work with you to resolve it.

Each piece is carved by hand from natural stone, so slight variations in tone, texture, veining and finish are expected — they make every piece unique and are not defects.

Yes. Custom sizes and bespoke finishes are available on request. Contact us with what you have in mind and we will send a quote.